Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our group of service technicians will do their best to answer to your help needs within approximately 1 hour. If, however, the difficulty you have stumbled upon demands the assistance of the Administrators’ =Department,= we will forward the ticket to the technician in charge and will post a reply to notify you.

  • Top quality support service

  • Qualified Technical Assistance Service

  • We are on–line for you 7 days a week to supply help and technical support as well as to help you with any issue that you could run into when working with your virtual server. We’ll support you with all pre–configured software applications, including your OS, server management panel (with regards to the VPS type) and the Hosting Control Panel designed solely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Hosting Control Panel that is available as a gift with your VPS features an internal articles base. One can find an array of comprehensive how–to content articles and a number of step by step video courses that demonstrate all the regular website managing tasks. You can gain access to them by clicking on the Help or Video control keys in the upper right corner of each Control Panel section.