1 hour ticket response
We are committed to supplying a prompt and proper response to every ticket submitted by a user. Our practiced technical support team members will examine your question and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average technical support ticket response time has proved to be 20 minutes.
An Outstanding Customer Service
Our tech support team representatives possess considerable experience in the cloud website hosting plans market and are practiced enough to find a prompt answer to your problem. If, however, the problem at hand is not within the competency of a customer support engineer, the ticket will be sent to a programmer or sysadmin for additional assistance.
An Easy–to–Navigate Help Center
In the Hosting Control Panel you will find an easy–to–browse Help Center section where you can find quick hints on how to use our hosting services. You can find the answers to your questions in the F.A.Q. repository, see more info in the web hosting account management articles or watch the educational video tutorials.
