Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section included in our Hosting Control Panel. It offers an elaborate knowledgebase with regularly asked questions and in–depth help articles compiled by our trained client support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of instructional video tutorials that detailedly explain how you can settle a common issue associated with your cloud website hosting plans account. You can find the instructional video clips in the Help Center section.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 support service and a sixty–minute ticket response time guarantee. Our skillful technicians will be at your disposal around the clock to attend to your questions and to sort out any issue that you may face. Just send a technical support request from the Help Center section and we will reply momentarily.