Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic made available together with the Virtual Private Servers and the dedicated servers entails.
If you acquire your own web server, you shall have more flexibility in regards to what you'll be able to install and run when compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, thus you're not able to install server-side software. Although this is not an issue for the majority of script-driven applications, there are a few that have specific requirements and need specific software to be present on the web server either for some additional functions or for them to work at all. In case you have practical experience, you won't have any problems to run the server, but if you don't, you may simply not have the capabilities to manage everything and use the script apps that you want. If this is the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any difficulties that you may face.
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Installation and Troubleshooting in VPS Servers
The upgrade is available with all
VPS server plans we offer and you could add it either during the signup or at any time later via your billing Control Panel. It features sixty minutes of custom work on your web server, so our administrators can help you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it doesn't work efficiently, so you won't need to waste time to find out what is wrong as they can assist you in a very quick and qualified way. Because this is a one-time upgrade, you could get it just when you need it and if a given task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is helpful in case you can't do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a particular task.
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Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the
dedicated web hosting plans which we offer at any time that you need it. In the event that you need some custom work from our administrators just after your server is prepared, you can get the upgrade during the hosting server signup procedure, or if you need something to be executed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service features sixty minutes of work from our administrators on your hosting server, so in the event that you come across any issues to install a third-party software or some application gives errors and does not work the way it ought to, our professionals shall aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is ideal if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.